Reference

What You Agree To When You Use pick5nfl

These terms set out the rules that govern your account, your data, and your access to pick5nfl — availability depends on state law and eligible states. Read through them so you know exactly where you stand before you open an account.

State-dependent accessUS account termsData & privacy policyAccount eligibility rulesContact & dispute paths
pick5nfl What You Agree To When You Use pick5nfl
LEGAL CONTACT PATHS

How to Reach Us on Policy Questions

If a specific term is unclear, or if you need to raise a formal concern about your account rights, use one of the three channels below. For data-access requests or account-closure inquiries, email produces the fastest written record for both sides.

Team online

Live Chat

Open the chat widget in your account dashboard to reach a support agent directly. Use this for quick eligibility or account-term questions that need a fast answer.

Email Support

Send policy or data-related questions to our support address shown in your account settings. Email creates a written record useful for formal data-access or dispute requests.

Account Help Center

The Help Center inside your account covers policy FAQs, state eligibility checks, and step-by-step account-closure instructions without needing to contact an agent.

HOW WE HANDLE IT

Data, Cookies, Security and Your Account Rights

Your account data is used only for the purposes stated at registration — identity verification, payment processing through PayPal, Venmo, or Play+, and fraud prevention. We do not sell personal data to third parties. Here is how each area is managed.

Data Retention

Account records are kept for the period required under applicable state and federal law. After account closure, we retain only the minimum data legally required for audit and anti-fraud purposes.

Cookies and Tracking

We use session cookies for login security and analytics cookies to understand lobby traffic. You can adjust cookie preferences through the settings link in your account footer at any time.

Account Security

Accounts are protected with SSL encryption and two-factor authentication during login. If you suspect unauthorized access, lock your account immediately from the security tab and contact support via live chat.

Requesting Changes

To request data deletion, correction, or a full data export, email support with your account ID. We process verified requests within the timeframe required by your state's applicable privacy law.

Common Legal Questions from US Account Holders

These are the questions we hear most often about account rights, data, and policy. If yours is not covered here, the live chat or email channels above will get you a direct answer.

Access depends entirely on your state's law. We operate only where state regulations permit online casino and sportsbook activity. Check your state's gaming authority or confirm eligibility through the account registration screen.

Email support with your account ID and a written data-access request. We will verify your identity before releasing any records and respond within the period your state's privacy law requires.

Yes. Submit a deletion request via email support. We will close the account and erase data not required for legal, audit, or fraud-prevention retention — and confirm the action in writing once complete.

Any confirmed balance is returned to the payment method used for the most recent deposit — PayPal, Venmo, or Play+. Processing timelines follow the payment provider's standard return schedule.

Updates are posted to this page with a revised date. If a change materially affects your rights, we will also send a notice to the email address on your account before the change takes effect.

Start with the live chat or email channel. If a resolution cannot be reached internally, your dispute rights are governed by the laws of the state where you hold your account, as stated in the full terms.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.